Weekly Phone-In Programme Launched for Citizens in North City Corporation

The North City Corporation has launched a weekly Phone-In Programme allowing residents to directly speak with the Commissioner about civic issues. The initiative aims to improve grievance redressal and ensure faster action on public complaints.

Key Details:

• North City Corporation Commissioner Pommala Sunil Kumar has introduced a weekly Phone-In Programme to directly address citizen grievances.

• The programme will be held every Friday.

• This week’s session is scheduled for March 13, 2026, from 7:00 a.m. to 9:00 a.m.

• During this time, citizens can raise concerns related to civic services, including:

Road potholes and repair works

• Streetlight maintenance

• Door-to-door garbage collection and disposal

• Removal of dangerous trees and branches

• Mosquito control measures

• Stray dog management

• Park development and maintenance

• Removal of unauthorized banners and posters

• Footpath encroachment clearance

• e-Khata related issues

• Other civic complaints

Grievance Registration Process:

• All complaints received during the programme will be registered on the Sahaaya 2.0 portal.

• Complaints will be immediately forwarded to the relevant departmental officers.

• Citizens will receive SMS updates with complaint details and officer information.

Control Room Contact Details:

• Mobile / WhatsApp: 9480685705

• Landline: 080-22975936 / 080-23636671

Citizens canImportant Dates / Deadlines:

Time: 7:00 a.m. – 9:00 a.m. also submit complaints through the Sahaaya 2.0 mobile application.

Phone-In Programme: March 13, 2026