Phone-in Programme Receives 60 Complaints in North Corporation

Bengaluru North City Corporation Commissioner Pommala Sunil Kumar directed officials to ensure prompt resolution of public grievances during a weekly phone-in programme that received 60 complaints from citizens.

Key Details:

• Phone-in programme conducted on April 24 at Commissioner’s office, Amruthahalli Main Road

• Programme held to directly hear and address citizen grievances

• Total 48 calls received and 60 complaints registered

• Major issues raised:

Road maintenance

• Solid waste management

• Forest-related concerns

• E-khata services

• Electrical works

Parks and other civic departments

• Commissioner issued instructions for immediate action to concerned officials

• Since launch on September 26:

1361 calls received

• 1751 complaints registered

• 1295 complaints resolved

• 327 complaints pending, under process

• Programme conducted every Friday

• Chief Engineers and senior officials were present