North City Corporation Launches Weekly Phone-In Programme for Citizen Grievances

Bengaluru North City Corporation has introduced a weekly Phone-In Programme to directly address citizen grievances. The initiative will be held every Friday, with the upcoming session scheduled on February 20, 2026, from 7:00 a.m. to 9:00 a.m.

Key Details

• Initiative launched by the Commissioner of Bengaluru North City Corporation, Shri Pommala Sunil Kumar

• Weekly Phone-In Programme every Friday

• Next session: February 20, 2026

• Time: 7:00 a.m. to 9:00 a.m.

• Citizens can directly speak to the Commissioner regarding civic issues

Issues that can be raised include:

• Complaints can also be submitted through the “Sahaaya 2.0” mobile application

• Road potholes and repair works

• Streetlight maintenance

• Door-to-door garbage collection and disposal

• Removal of hazardous trees and branches

• Mosquito control measures

• Control of stray dogs

• Park development and maintenance

• Removal of unauthorized banners and posters

• Clearance of footpath encroachments

• e-Khata related issues

• Other civic-related grievances

• All complaints will be registered on the “Sahaaya 2.0” portal

• Complaints will be forwarded to concerned departmental officers immediately

• Complaint details and officer information will be shared with citizens via SMS

Who Is Affected

Residents within the jurisdiction of Bengaluru North City Corporation.

Important Dates / Deadlines

• February 20, 2026

• 7:00 a.m. to 9:00 a.m.

• Programme to be conducted every Friday

Official Authority Mentioned

Bengaluru North City Corporation
Commissioner Shri Pommala Sunil Kumar