North City Corporation Launches Weekly Phone-In Programme for Civic Grievances

Bengaluru North City Corporation has introduced a weekly Phone-In Programme every Friday, enabling citizens to directly report civic issues to the Commissioner and ensure faster grievance redressal through the Sahaaya 2.0 system.

Key Details:

• Weekly Phone-In Programme initiated by North City Corporation Commissioner Shri Pommala Sunil Kumar

• Scheduled every Friday

• Upcoming session: April 24, 2026

• Time: 7:00 a.m. to 9:00 a.m.

• Citizens can directly raise civic complaints during the call

Issues Covered:

• Road potholes and repair works

• Streetlight maintenance

• Garbage collection and disposal

• Removal of hazardous trees and branches

• Mosquito control measurespom

• Park development and maintenance

• Unauthorized banners and posters removal

• Footpath encroachment clearance

• e-Khata related issues

• Other civic concerns

Complaint Handling Process:

• All grievances will be registered on the Sahaaya 2.0 portal

• Forwarded immediately to concerned department officials

• Complaint details and officer information shared via SMS

Contact Details:

• Mobile / WhatsApp: 9480685705

• Landline: 080-22975936 / 080-23636671