Handle Revenue Department Grievances Promptly: BNCC Commissioner

Bengaluru North City Corporation (BNCC) Commissioner Shri Pommala Sunil Kumar directed Revenue Department officials to ensure prompt disposal of public grievances related to Khata services, property tax, and e-Aasti applications. The instructions were issued during a Revenue Department review meeting held at the Commissioner’s Office on May 8.

Key Details:

• A Revenue Department review meeting was chaired by BNCC Commissioner Shri Pommala Sunil Kumar. Discussions focused on:

Disposal of e-Aasti applications

• B-Khata to A-Khata conversion

• Property tax collection

• Other Revenue Department services

• Officials were instructed to improve efficiency and service delivery for citizens.

“Namma Khata Andolana” From May 16:

• An Open House Counter programme titled “Namma Khata Andolana” will begin from May 16.

• Open House Counters will be conducted every Saturday at subdivision level offices.

• Timings: 10:00 AM to 2:00 PM.

• The initiative follows directions issued by the Hon’ble Deputy Chief Minister.

Services Covered Under the Programme:

• Public grievances related to the following services will be addressed:

Property tax

• e-Khata

• New Khata

• Khata correction

• Khata invalidation

• B-Khata to A-Khata conversion

• Khata amalgamation

• Multi-unit apartment Khata services

Instructions Issued to Officials:

• Officials were directed to resolve applications on the spot wherever documents are complete.

• Applicants with incomplete documentation must be informed in writing regarding pending requirements.

• Such applications must be resolved within 15 days.

• Revenue Officers and Assistant Revenue Officers were instructed to identify technical issues in thee-Khata software and submit a report by Monday.