Commissioner’s Phone-In Programme Receives 72 Civic Complaints in Bengaluru North City Corporation

The Bengaluru North City Corporation Commissioner Sri Pommala Sunil Kumar conducted a Phone-In Programme to directly hear citizen grievances and ensure faster resolution of civic issues. The programme was held at the Commissioner’s Office on Amruthahalli Main Road, where complaints from multiple wards were received and reviewed.

Key Details

• Authority: Bengaluru North City Corporation

• Official: Commissioner Sri Pommala Sunil Kumar

• Programme: Citizen Phone-In Grievance Redressal

• Date: 13 March 2026

• Time: 7:00 AM

• Location: Commissioner’s Office Hall, Amruthahalli Main Road

Today’s Programme Highlights

• Calls received: 54

• Total grievances registered: 72

• All complaints were reviewed during the programme.

• Instructions were issued to the concerned officials for immediate action and resolution.

Overall Programme Progress

Since the programme began on 26 September 2025:

• Total grievances registered: 1,372

• Grievances resolved: 976

• Forwarded to other departments: 88

• Pending grievances: 258

Complaints outside the jurisdiction of Bengaluru North City Corporation were forwarded to the relevant civic bodies and departments.

Major Issues Raised by Citizens

Road Maintenance

• 34 complaints related to damaged or poorly maintained roads.

• Officials were directed to ensure quality road repair works and complete pending works on priority.

Waste Collection and Disposal

• 21 complaints related to waste management.

• Departments were instructed to ensure timely waste collection and scientific waste disposal across wards.

Weekly Citizen Interaction

The Commissioner’s Phone-In Programme will continue every Friday, providing residents a direct platform to raise civic grievances and review development works within Bengaluru North City Corporation limits.