BNCC Receives 71 Grievances During Weekly Phone-in Programme

Bengaluru North City Corporation (BNCC) registered 71 public grievances during its weekly Phone-in Programme. Commissioner Pommala Sunil Kumar directed officials to prioritize complaints and ensure prompt resolution through field inspections and immediate action.

Key Details:

• Authority: Bengaluru North City Corporation (BNCC)

• Date: June 12

• Total Calls Received: 53

• Total Grievances Registered: 71

Department-wise Complaints

• Road Maintenance (Engineering) – 29

• Solid Waste Management – 15

• Forest Department – 8

• e-Khata / Khata Services – 3

• Electrical Department – 3

• Health Department – 3

• Veterinary Department – 3

• Other Issues – 3

• Election Branch – 1

• Parks and Playgrounds – 1

• Property Tax Services – 1

• Sanitation Department – 1

Overall Phone-in Programme Performance

Since the launch of the initiative on 26 September 2025, BNCC has recorded:

• Total Calls Received – 1,757

• Total Grievances Registered – 2,253

• Grievances Resolved – 1,793

• Cases Under Progress – 8

• Long-Term Solution Cases – 5

• Non-BNCC Related Cases – 141

• Reopened Cases – 20

• Pending Cases – 289