BNCC Commissioner Directs Swift Action on Citizen Grievances Through Phone-In Programme

Bengaluru North City Corporation (BNCC) Commissioner Shri Pommala Sunil Kumar directed officials to ensure prompt redressal of citizen grievances received through the weekly Phone-In Programme held at the Commissioner’s Office on Amruthahalli Main Road.

Key Details:

• Phone-In Programme conducted at 7:00 AM on May 22 at BNCC Commissioner’s Office

• 56 calls received and 83 grievances registered during the session

• Major issues raised: road maintenance, solid waste management

• Other complaints included: forest issues, e-Khata services, electricity, parks, and related civic services

• Commissioner instructed officials to take immediate action on all complaints

• Since September 26 launch:

1,537 calls received

• 1,969 grievances registered

• 1,408 grievances resolved

• 403 grievances pending resolution

• Programme held weekly on Fridays for direct citizen engagement