Bengaluru North Corporation Holds Weekly Phone-In to Address Citizen Grievances

The Bengaluru North City Corporation Commissioner conducted a Phone-In programme to directly receive citizen complaints, with a focus on road maintenance, waste management, and timely grievance redressal across wards.

Key Details

• Authority: Bengaluru North City Corporation

• Official: Commissioner Sri Pommala Sunil Kumar

• Date: March 20, 2026

• Location: Commissioner’s Office, Amruthahalli Main Road

Programme Highlights

• Phone-In programme conducted at 7:00 AM

• Direct interaction with citizens to receive complaints

• Immediate instructions issued to concerned officials

Grievance Statistics (Since September 26)

• Total grievances received: 1,444

• Resolved: 976

• Forwarded (outside jurisdiction): 88

• Pending: 330

Today’s Complaints Overview

• Total calls received: 44

• Total grievances registered: 59

Category-wise Issues:

• Road maintenance: 21 complaints

• Waste management: 19 complaints

• Hazardous tree branches: 5 complaints

• Health-related issues: 5 complaints

Key Directions Issued

Road Maintenance

• Ensure quality repair works

• Prioritize completion for safer commuting

Waste Management

• Improve timely waste collection

• Implement scientific disposal systems

Public Safety & Health

• Remove dangerous tree branches

• Address public health concerns promptly

ngoing Initiative

• Weekly Phone-In programme to continue every Friday

• Aimed at:

Direct citizen engagement

• Faster grievance resolution

• Monitoring civic works