Bengaluru North City Corporation Commissioner Conducts Weekly Phone-In Programme to Address Citizen Grievances

The Commissioner of Bengaluru North City Corporation, Sri Pommala Sunil Kumar, conducted a Phone-In programme on March 6 to directly receive complaints from residents and ensure faster grievance resolution. The initiative allows citizens to report civic issues and receive immediate action from concerned officials.

Key Details

• The Phone-In programme was held at the Commissioner’s Office Hall on Amruthahalli Main Road starting at 7:00 AM.

• Citizens from multiple wards called in to report civic issues directly to the Commissioner.

• Officials were instructed to take immediate action on complaints received during the programme.

Programme Progress (Since September 26):

• Total grievances received: 1,312

• Complaints resolved: 909

• Complaints transferred to other departments: 81

• Complaints pending action: 275

Today’s Programme Highlights:

• Total calls received: 50

• Total grievances registered: 60

Major Complaint Categories:

• Road Maintenance: 38 complaints

Officials directed to ensure quality road repairs and expedite work.

• Waste Management: 6 complaints

Departments instructed to ensure timely waste collection and scientific waste disposal systems.

Important Dates / Deadlines

• Phone-In programme started: September 26

• Latest session: March 06

• Programme schedule: Every Friday